Job Description
Technical Support Engineer
Ellesmere
Up to £42,000 Plus an excellent benefits package including…
* Employee healthcare scheme
* Training & development opportunities.
* Hybrid working (following probation).
Join a team where your engineering skills directly support cutting-edge automation and agricultural technology.
We’re looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work — this could be the opportunity you’ve been looking for.
What You’ll Do
* Provide high-level engineering support for automated and conventional systems and precision technologies.
* Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule).
* Lead the commissioning of advanced systems both in the UK and internationally.
* Work with R&D to test new solutions and provide feedback from the field.
* Analyse system issues, identify patterns, and contribute to product enhancements.
* Maintain accurate technical documentation and helpdesk records.
* Deliver hands-on training for distributors, dealers, and end-users — both in-person and remotely.
What You Bring
* Qualification in electrical engineering.
* Experience working on live electrical equipment.
* Competent in automation systems, mechanical repair, and diagnostics.
* Excellent communicator with the flexibility to travel across the UK and abroad.
* Knowledge of hydraulic systems.
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