Job Title: Parts Sales Advisor
Location: Sussex
Salary: £14 - £16 per hour (DOE)
Your New Client
My client is looking for an experienced Parts Sales Advisor to join a busy and supportive team. This is a fantastic opportunity for someone with a background in agricultural machinery or automotive parts who enjoys working in a customer-focused role, solving problems, and ensuring the smooth running of a parts department.
This role is key to delivering a first-class service to customers by providing accurate advice, sourcing the right parts and consumables, and maintaining an efficient parts operation.
Key Responsibilities:
* Identifying and supplying customer spare parts requirements in-store, over the phone, and via email.
* Processing sales orders and invoicing using a dealer management system (full training provided).
* Coordinating returns and working with couriers within time restrictions.
* Supporting rolling stock checks, ensuring stock is accurate and well-organised.
* Receiving, checking, and putting away deliveries, including handling shortages or damaged stock.
* Pre-picking parts for workshop and customer needs.
* Maintaining a tidy, safe, and well-presented department.
Skills & Experience:
* Strong communication skills with a confident telephone manner.
* Agricultural machinery or automotive knowledge essential.
* IT literacy, with experience using Microsoft Word, Excel, and Office.
* Ability to multi-task, prioritise, and work under pressure in a fast-paced environment.
* Reliable, organised, and deadline driven.
* Flexibility to support the wider team when needed.
* Experience using Ibcos Gold is desirable but not essential (training available).
Benefits:
* Competitive hourly rate, from £14 (depending on experience).
* Full-time, Monday to Friday, 8:00am – 5:30pm (extended hours during harvest, plus occasional weekends for shows/working days on a rota).
* 22 days holiday plus 8 bank holidays.
* Company pension scheme.
* Healthcare plan and employee assistance programme.
* Long service rewards.
* Staff incentives, offers, and discounts.
This is an excellent opportunity to join a well-established business with a supportive working culture and real opportunities for progression.
Next Steps:
If you’re a motivated individual with strong parts knowledge and excellent customer service skills, apply today with your up-to-date CV or call Amy at Kemp Recruitment on 03304402323