Overview
Job Category: Non-Teaching
Job Description: Children and Families Department
Organisation: Leicestershire County Council
Work Location: Coalville Children and Family Centre, 3 High St, Coalville LE67 3EA
Worker Category: Field Based Worker
Salary: £25,995 - £26,409 per annum
Working Hours: 37 Hours per week
Contract Type: Permanent
Closing Date: 12th October 2025
Interview Date(s): TBC
About the Role
As a Centre Support Assistant, you will be the welcoming face our Family Hubs, greeting all visitors to the centre. You will support colleagues by undertaking administrative tasks including managing the electronic room booking system, setting up rooms, maintaining and ordering resources, updating databases and electronic records. You will also be required to undertake health and safety checks to ensure that the centre and its grounds are fit for purpose, reporting issues where necessary. You may also be required to support the delivery of group interventions with families, young people, and children, therefore safeguarding knowledge is essential. A DBS enhanced check for a regulated activity is required for this post along with use of a vehicle to enable travel between our Family Hubs.
About You
To apply for this post, you must:
* Have administration experience including reception duties, message taking and relaying, maintaining record systems, producing electronic reports and correspondence, computerised data entry and using spreadsheets.
* Have knowledge of health and safety procedures, the importance of confidentiality, and effective ways of communicating via social media.
* Have numeracy skills sufficient to collate statistical information and literacy skills sufficient to produce high quality written materials suitable for a variety of audiences.
* Have clear communication skills including a good telephone manner and the ability to engage and communicate with parents, young people, and children.
* Be able to work with a range of professionals and practitioners as part of a team.
* Be competent in using Microsoft Office applications including Word, Access, Excel, and Outlook.
* Be able to produce accurate work to deadlines. You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share and will ask you to evidence when you have demonstrated them as part of the selection process.
* Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the page on our career site.
For more information or an informal discussion, please contact: Cher Hopps - Family Hub Support Officer or Elinor Alton - Family Hub Support Officer
Email:
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You'
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