Job overview
To provide a professional, comprehensive and effective administration support service to the administration, nursing and the wider medical team
Main duties of the job
·As directed by the Patient Pathway Administrators, assist in any administrational duties that may be required to ensure a full administration service is provided within the various services of the Directorate. This may include providing basic cover for the patient pathway administrators during periods of sickness, annual leave or workload increases.
To respond to queries relating to health records, either by telephone or in person and to ensure all health records are tracked using EPR thereby maintaining accurate location records.
To communicate effectively using good verbal and written skills and to deal with all enquiries in a sympathetic and professional manner using tact and diplomacy where appropriate.
Please see attached job description and person specification for more details
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the .
In NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.