Showroom Sales Advisor
Location: Derby
Salary: £24,000 – £28,000 per annum (depending on experience)
Hours: Monday–Friday 7:30am–5:00pm | Saturday 8:00am–4:00pm (with one day off in the week) | Sunday off
Benefits: 20 days holiday plus Christmas shutdown, additional Birthday Day off
About the Role
We are seeking an enthusiastic and customer-focused Showroom Sales Advisor to join a busy, well-established business based in Derby. This is a fantastic opportunity for someone with a strong interest in customer service and sales to work within a friendly, fast-paced environment where every day brings something new.
You’ll be the first point of contact for customers visiting the showroom, ensuring they receive an exceptional level of service from the moment they walk through the door. You’ll help them find the right products, offer practical and technical advice, and play a key role in creating an inviting and professional showroom experience.
Key Responsibilities
Welcome customers into the showroom, providing friendly and professional assistance to identify their needs
Deliver outstanding levels of customer service to both retail and trade customers
Advise customers on product selection, suitability, quantities, and technical requirements
Confidently promote related and complementary products to maximise sales opportunities
Maintain an excellent knowledge of product ranges, pricing, and availability
Liaise with the warehouse team to confirm stock levels, deliveries, and order progress
Accurately process orders, payments, and account details using the internal sales system
Ensure the showroom remains clean, well-presented, and displays are clearly labelled
Assist with merchandising, stock moves, and maintaining promotional displays
Follow company procedures for handling payments and customer data
Support colleagues across other areas of the business when required
Attend occasional training sessions or factory visits to enhance product and sales knowledge
About You
Confident, personable, and able to build rapport quickly with customers
A strong communicator with excellent attention to detail
Sales or customer service experience within a showroom or retail environment preferred
Good organisational skills and the ability to manage multiple enquiries at once
Comfortable using computer-based sales systems and managing customer records
Flexible, proactive, and happy to support a close-knit team environment
Why Apply?
You’ll join a supportive team within a stable and successful business that truly values its people. This role offers variety, responsibility, and opportunities to learn and develop within a professional retail and trade sales setting