Administration Manager (Urgent Care Pathway)
Are you an experienced administrator looking for a new challenge?
We are currently recruiting for an Administration Manager to join the Urgent Care team on a full time basis. This is a crucial non clinical role that provides important support to a busy clinical function. The role will provide an efficient and effective comprehensive administrative support to the team/service.
Main duties of the job
* Provide an efficient and effective comprehensive administrative support to the team/service.
* Manage the admin team across the Urgent Care Pathway. Ensuring support and development for the team, including completion of timely appraisals and managerial supervision.
* Provide a polite and efficient reception service to visitors, patients and families, if required.
* Provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation.
* Suggest and make recommendations for improvement to existing administration procedures.
* Assist in the induction of new staff, including organising local staff induction days and booking onto corporate inductions.
Benefits
* Excellent opportunities for career progression
* Access to tailored individual and Trust-wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants and retailers
* Competitive pension scheme
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (please note waiting lists apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Further Training or Job-Related Aptitude and Skills
* Ability to liaise with all professionals and levels in a confident and effective manner.
* Ability to manage and prioritise own workload
* Ability to produce good quality correspondence and reports.
* Ability to work to deadlines and prioritise a heavy workload, always ensuring attention to detail
* Ability to work effectively under pressure/with distractions.
* Ability to draft and compile reports.
Experience
* Experience of working in a supervisory and/or leadership role.
* Experience of working with patients with mental health issues and/or challenging behaviour.
* Experience of using Microsoft Office computer programs, including Excel, Word, MS Teams and Outlook.
* Experience of working in a management role.
* Experience of working in a healthcare environment.
Personal Qualities
* Able to communicate with staff across all levels of the organisation.
* Able to work as part of a team.
* Motivation, commitment and patient centred care values.
* Understanding of the need for confidentiality.
Knowledge Requirements
* Knowledge of project management or information analysis and interpretation.
* Working knowledge of email systems and electronic health records.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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