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This role involves managing the effective delivery of new build, refurbishment, and construction projects in compliance with Building Regulations, Fire & Life Safety Regulations, Asbestos Management procedures, and CDM Regulations, to safeguard the Selfridges property portfolio. The Project Manager will oversee RIBA design, development, and implementation stages, ensuring projects meet time, cost, quality, and regulatory standards in line with Selfridges' aspirations and standards.
AREAS OF RESPONSIBILITY
This critical role supports the Senior Project Manager in delivering refresh and strategic masterplan projects across all stores, requiring construction site experience within a retail environment, particularly luxury department stores. The role involves liaising with the Selfridges Steering Group, project teams, and stakeholders, ensuring effective planning and communication. It requires managing multiple stakeholders at all levels, coordinating project aspects including daily management, scheduling, budgeting, and administration.
Managing Projects
* Own the full project lifecycle, ensuring successful delivery from initiation to completion across multiple projects, with a focus on budgets and compliance with regulations.
* Assist in creating clear project briefs, schedules, phases, and cost plans.
* Procure design services in line with RIBA processes, collaborating with the Senior Project Manager and consultants.
* Engage with internal and external stakeholders throughout the project lifecycle.
* Lead design and site progress meetings, coordinate brand and concession briefings, and act as primary contact for external parties.
* Develop scopes for external consultants and manage procurement, tendering, and contractual arrangements.
* Control project costs through formal financial controls and benchmarking.
* Monitor project schedules, ensure quality standards, and compliance with legislation and external authorities.
* Obtain necessary design approvals and financial sanctions at appropriate stages.
* Report progress, issues, and solutions to the Senior Project Manager.
* Manage project documentation and produce snagging reports for prompt resolution.
Managing Teams
* Lead internal and external teams, monitor performance, and manage change and conflicts.
Communication
* Implement communication plans, ensuring clear and effective internal and external communication.
* Present confidently at board and store levels, seek feedback, and build strong relationships.
Office Administration
* Manage communication, maintain records, and ensure project governance and audit compliance.
Health, Safety, and Security
* Minimize health and safety risks, ensure familiarity with regulations, fire strategies, and emergency procedures.
* Ensure CDM Regulations and legal governance are adhered to on all projects.
Business Goals and Brand Values
* Promote understanding of Selfridges' brand values internally and externally, aligning project activities with business goals.
KEY COMPETENCIES
* Advanced project management skills.
* Knowledge of Building Regulations, FLS legislation, and RIBA processes.
* Experience managing multiple retail fit-out and construction projects in fast-paced environments.
* Excellent communication, influencing, and negotiation skills.
* Empathy for brand development.
* Ability to coordinate and motivate virtual teams.
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