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Employee Relations Case Advisor
We are recruiting for an Employee Relations Case Advisor until mid-December 2025. This is a hybrid role, based out of Birmingham. As part of the Human Resources team, you will deal with Employee Relations cases, some of which will be complex.
As an Employee Relations Case Advisor, you will need to have/be:
* Ability in managing ER cases, including discipline, absence, grievance, and performance.
* Ability to effectively manage a high volume of cases simultaneously.
* Maintain neutrality and impartiality whilst being immersed in the detail and advising on facts.
* Ability to produce and present information to a variety of stakeholders, advise managers/employees of all levels, deliver difficult messages, and draft accurate and detailed correspondence.
* Stakeholder management skills – including advising line managers on all aspects of HR.
* Experience of managing complex employee relations issues.
* Experience of developing, maintaining relationships with both internal and external senior stakeholders.
Details:
* Working Hours: Full-time, Monday - Friday
* Location: Birmingham/Hybrid (3 days per week in the office)
* Duration: Until mid-December 2025
Role of Employee Relations Case Advisor:
* Advise, support, and influence customers on HR policies, employment legislation, and terms and conditions of employment to ensure compliance and best practices.
* Manage a caseload of Employee Relations issues, including discipline, grievance, absence, probation, and performance management, supporting the business to achieve positive outcomes.
* Maintain detailed and auditable case files for each ER case.
* Prepare correspondence, outcome letters, and briefing documents, including case timelines.
* Share lessons learned with the HR team to enhance internal HR capabilities.
* Undertake case management administration.
* Develop good practice and innovative approaches to conflict resolution, seeking early resolution and engaging independent mediation when appropriate.
* Support HR activities related to organizational projects, such as change processes, consultation, line manager development, or technology changes.
* Provide regular support to the Head of HR for strategic and operational activities.
Seniority level
* Not Applicable
Employment type
* Contract
Job function
* Human Resources
* Industries: Construction
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