Job Description
Were looking for a driven Product Solutions Advisor to join our clients team based near Keele!
Youll be the first point of contact for incoming enquiries from customers, reviewing their requirements and recommending the most suitable solutions from a range of products. Youll prepare quotations and tenders, ensuring solutions are fit-for-purpose, compliant, and cost-effective.
This role is ideal for someone with strong problem-solving abilities and a technical interest, ideally from a technical support, applications support, or product support background.
*Full-Time, Permanent
*Excellent career progression opportunities
*Training provided
What youll be doing
Act as the first point of contact for incoming enquiries
Assess customer requirements and recommend the most suitable product solutions
Prepare and deliver quotations, tenders, and product advice
Ensure accuracy and compliance in all proposals and documentation
Liaise with internal teams to ensure smooth order processing and delivery
Maintain and update records in CRM and other internal systems
Hours
Monday-Friday 8:30am-4:30pm (flexible)
*Option to work hours over 4 days*
Pay
£27,500 - £30,000 per annum (depending on experience) + Yearly Bonuses!
Skills/Experience Required
A valid UK driving licence
Strong problem-solving and analytical abilities
Good mathematical skills and attention to detail
Ability to prepare quotations and tenders
Excellent organisational and communication skills
Computer literate (Word, Excel, Outlook, CRM systems)
Self-motivated with a proactive approach
Benefits
Company pension (after 3 years company fund employee contribution)
Flexible working hours (option to work over 4 days)
30 days holiday (including bank holidays), rising to 33 after 1 year
Annual performance-related bonus
Private healthcare, critical illness & death in service cover
Ongoing training & career progression opportunities
Modern working environment
Day shifts no weekends
Free on-site parking
Growing, long-established business
Essential
All applicants must have the legal right to work in the UK (sponsorship not provided).
All applicants must be able to commute to Keele.
What to do next
If youre interested in this role, please apply and we will be in touch!
Modus Personnel are acting as an employment agency on behalf of our client.
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