Are you a proactive and customer-focused individual? Are you looking for a new permanent role? We are looking for an experienced Customer Service Advisor to join our incredible client, a global leader, in Irlam - Manchester.
This role involves supporting customers across various sectors with their enquiries, orders, and account needs. You will play a crucial role in ensuring a high-quality service experience and maintaining strong relationships with clients and internal teams.
Location: Irlam, Manchester
Salary: £26,500 per annum
Contract Type: Permanent
Working Hours: 40 hours per week
Start Date: ASAP
Key Responsibilities:
Respond to customer enquiries via phone and email.
Process orders, payments, and account setups.
Raise credit notes and invoices.
Maintain accurate stock and customer records.
Resolve issues and escalate when needed.
Support depot operations and customer visits.
Promote products and services to existing customers.
Collaborate with internal teams to ensure service quality.
Skills & Experience Required:
Excellent communication skills across all channels.
Strong problem-solving and prioritisation abilities.
Ability to remain focused in a fast-paced, telephone-heavy environment.
Willingness to learn about industry-specific products and customer needs.
Previous experience in a customer service or depot-based role is desirable.How to Apply:
If you're interested in this opportunity and meet the requirements, please submit your CV and one of our consultants will be in contact.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website