Location: Bicester
Department: Service VW
Salary: £28-32,000.00 Per annum + Bonus up to £4,000.00 per annum OTE £36,000.00 - 1 in 3 Sat Mornings paid at 1.5
Hours: 40 Hours per Week plus 1 in 3 Saturday mornings (Paid at 1.5 rate)
Contract Type: Permanent
Cordwallis Bicester has an opportunity to welcome a new member to our Service Advisor Team. You will be the first point of contact between the customer and workshop so were looking for someone committed to delivering an excellent customer experience with great attention to detail.
The Service Advisor in our business, performs a pivotal role in the smooth running of workshop. You will provide relevant, accurate and timely information through each stage of our Service Core Process, ensuring that customer expectations are met and exceeded.
Our Service Advisors also maximise service and parts profitability through upsell of identified defects in a professional manner as well as loading the workshop schedule to maximise workshop capacity and utilisation.
You will need to be able to think on your feet, retain information and adapt to the demands of the day. We are a busy commercial dealer and no two days are the same!
Working with our Brands Volkswagen Commercial Vehicles, MAN Truck and Bus & Isuzu Trucks training and development opportunities are plenty within our organ...