Responsibilities
Senior Store Assistant (Keyholder) in Cambridge Clifton Road — 20 hours per week. 6 months Fixed Term Contract. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
* Be the friendly face of Toolstation, helping customers find what they need. You’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves.
* Handle deliveries, unpack stock, keep the store clean, and prepare orders. Be prepared to roll up your sleeves; it can get hot in summer and chilly in winter.
* Support colleagues to deliver a great customer experience; you will need some experience as a key holder or supervising team members.
* Get stuck in: hard work and a positive attitude are more important than experience.
* Provide outstanding service: engage with customers and stay efficient during busy times to ensure a great experience.
* Ask the right questions: show genuine interest in customers\' projects so you can help them get what they need.
* Be proactive: promote Toolstation Club and Trade Accounts and sign customers up to experience great deals and competitive prices.
* Keyholder responsibility: open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
Qualifications
* A friendly personality: help maintain high store standards and create a positive workplace.
* Reliability: be there when needed. Flexibility, commitment, and support for customers and the team are key.
* Accountability: you’ve taken charge in a previous role and are happy to step up when needed.
* Your best self: bring energy, enthusiasm, and let your personality shine.
Benefits
* 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support at your fingertips with Aviva Digicare
* Financial education, support, and recognition awards
* Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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