Are you ready to lead the
digital evolution of one of the UK’s most exciting leisure brands?
If you thrive on creating seamless online journeys and driving innovation, this
is your chance to make a real impact.
Did you know Tenpin is not
just about Bowling...? We are about all thing’s entertainment! Arcade
Machines, Pool Tables, Cocktails, Pizzas, and Burgers! Oh! and not forgetting
our Karaoke Rooms and Escape Rooms. We have something for everyone to enjoy,
whatever the occasion.
A career at Tenpin is like no
other. Build Your Future. The opportunities are endless, and the benefits are
pretty cool too!
The Role
As our Digital Operations
Manager, you’ll be at the heart of shaping Tenpin’s digital strategy,
delivering best-in-class experiences that delight our customers and drive
measurable business growth. Working closely with the Marketing team, internal
departments, and external agencies, you’ll take ownership of our digital
platforms — from websites and booking systems to CRM and in-centre technology —
ensuring they’re always optimised, engaging, and ahead of the curve.
In this role, you’ll champion
the customer journey, lead optimisation projects, and use data-driven insights
to enhance engagement and boost conversions metrics. You’ll also manage a
talented team and collaborate with agency partners to maximise the potential of
every digital touchpoint. If you’re passionate about user experience,
innovation, and continuous improvement, this is the perfect next step in your
career.
Skills You Need
* Proven experience in digital operations or digital project
management (5+ years)
* Strong understanding of customer-facing digital platforms,
websites, and apps
* Analytical mindset with the ability to turn data into
actionable improvements
* Hands-on experience with CRO methodologies and tools (e.g.
Google Analytics, Hotjar, Optimizely)
* Excellent communication and stakeholder management skills
Our Fantastic Benefits
* 33 days holiday (including Bank Holidays)
* Enhanced Maternity, Paternity, Adoption leave
* Enhanced pension contribution – 5% joint contribution
* Discretionary Bonus Scheme
* Tenpin Treats – Retailer discounts and Best Doctors
* Free Bowling
* Medicash
* Employee Assistance Programme
* Free counselling
* Life assurance (4x annual salary)
* Birthday off
Career Development
Looking for career
development? Tenpin is the place to start. We value great people and offer
opportunities for advancement, with many of our managers having started as Team
Members.
What Happens Next?
Ready to grow your career
with us? Click apply and complete our quick 2-minute application.