About The Role
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be within our Private Networks team, youll join our people who support finding the best technology, managing assets and refreshing systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?
Were looking for a Contract Director who can take ownership of contract performance, drive profitability, and lead strategic growth. This hybrid role involves regular travel to our St Ives office, the client site in Reading, and other UK locations. St Ives is preferred, but were flexible for the right candidate. We need someone with experience managing large, complex contractsideally in Mobile or Infrastructurewho is customer-focused, commercially sharp, and able to grow relationships. Strong leadership is key to influence clients, set a clear vision, and lead a matrix team to deliver results.
What will you be doing?
Youll take accountability for contract performance, making sure we meetand exceedour business plan targets for gross margin and GWIP.
Well work together on business development and customer account strategies, ensuring optimal contract renewals that strengthen relationships and drive growth.
Youll lead regular contract reviews to keep everything on trackfinancially, operationally, and contractuallyso we deliver exactly what we promised (and more).
Well support you as you manage contract change requests and keep things moving smoothly.
Youll collaborate with key internal and external stakeholders to deliver successful outcomes for both the business and our customers. Along the way, well identify opportunities for continuous improvement, including automation where possible.
Well set the tone for strategic bid responses together, making sure were ready to win.
Youll ensure timely sales recognition and invoicing for all contracted services, keeping everything accurate and on schedule.
What youll bring
Excellent leadership skills to inspire a this is my business culturetogether, well motivate, lead, and develop a high-performing team.
Strong knowledge and established relationships within the Mobile and Digital Infrastructure industry that youll use to help us grow.
Senior-level experience in relationship management and sales, working with strategic clients and engaging senior internal stakeholders.
Commercial acumen with a proven track record of managing large multi-£M P&L accounts and driving profitability.
Expertise in complex operational delivery, including managing large, distributed teamsyoull play a key role in making this happen.
Degree-level education or equivalent senior experience in Business, Commercial Management, or a related field.
Whats in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
In addition, this role offers;
Company car and fuel card with a range of EV and hybrid vehicles to choose from
My Car Choice our salary sacrifice EV/ Hybrid car scheme
Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
Private health care and health care cash plan for you and your family
25 days annual leave plus bank holidays
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About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet
Were open and seek new and better ways of exceeding expectations
Were together and as one team; the whole is greater than the sum of the parts
Were ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Its an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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