Job summary
We are looking for an experienced Administration manger to provide a secretarial and PA support role to the Black Country Pathology Services.
This role provides a comprehensive Administration Service to the Black Country Pathology Services (BCPS) Group Operations Manager, Deputy Operations Manager and Chief Medical Officer together with ad hoc support to other BCPS senior managers at Departmental, Laboratory, Directorate, cross-Directorate, Divisional and Trust levels.The successful candidate should havea thorough understanding of the functionality of the BCPS in order to manage administrative support effectively and maintain the quality of service provided to Departmental staff and service users, with particularly reference to meeting required standards and Data Protection issues.
The job is full time 37.5 hrs. per week over 5 days Monday to Friday.
Main duties of the job
Provides a comprehensive Administration Service and PA role.
To be responsible for taking and transcribing minutes at BCPS Meetings at Department/Directorate/Divisional Level. To be involved as required in the circulation of agendas, minutes and other relevant correspondence for Departmental, Directorate and Division meetings including arranging meetings, taking minutes and Communicating complex and sensitive information to service users and executive teams.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
To be responsible for taking and transcribing minutes at BCPS Meetings at Department/Directorate/Divisional Level. To be involved as required in the circulation of agendas, minutes and other relevant correspondence for Departmental, Directorate and Division meetings including arranging meetings, taking minutes and Communicating complex and sensitive information to service users and executive teams.Provides both reproduced and constructed written reports, dealing with information of a highly complex, and often political and confidential level, including preparation of reports. This also includes promotional material and communications of a high standard in order to enhance the profile of Pathology.
To assist with promotional materials and organised visits including refreshments and travel arrangements as appropriate.
To deal with incoming phone calls from service users in an appropriate manner, and in accordance with both Departmental and Trust Policies and procedures. Establish and maintain effective communication with colleagues and service users.
Job description
Job responsibilities
To be responsible for taking and transcribing minutes at BCPS Meetings at Department/Directorate/Divisional Level. To be involved as required in the circulation of agendas, minutes and other relevant correspondence for Departmental, Directorate and Division meetings including arranging meetings, taking minutes and Communicating complex and sensitive information to service users and executive teams.Provides both reproduced and constructed written reports, dealing with information of a highly complex, and often political and confidential level, including preparation of reports. This also includes promotional material and communications of a high standard in order to enhance the profile of Pathology.
To assist with promotional materials and organised visits including refreshments and travel arrangements as appropriate.
To deal with incoming phone calls from service users in an appropriate manner, and in accordance with both Departmental and Trust Policies and procedures. Establish and maintain effective communication with colleagues and service users.
Person Specification
Qulaification and experience
Essential
* AMSPAR Diploma or OCR level 3, RSA2 or equivalent
* Experience in an administration management or PA role
* Able to write accurate reports and Minutes
Desirable
* Knowledge of medical terminology with particular reference to Pathology (I) and Information Systems.
* Able to evidence ability to communicate with all users of the service up to executive level both appropriately and professionally.
Person Specification
Qulaification and experience
Essential
* AMSPAR Diploma or OCR level 3, RSA2 or equivalent
* Experience in an administration management or PA role
* Able to write accurate reports and Minutes
Desirable
* Knowledge of medical terminology with particular reference to Pathology (I) and Information Systems.
* Able to evidence ability to communicate with all users of the service up to executive level both appropriately and professionally.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
New Cross Hospital
Wolverhampton Road
Heath Town, Wolverhampton
WV10 0QP
Employer's website #J-18808-Ljbffr