We are looking for experienced and passionate Head Hostess to join Florattica, our stunning rooftop cocktail bar at Canopy by Hilton London City.
At Florattica, we celebrate craftsmanship and creativity behind the bar. Inspired by the 17th-century Huguenot silk weavers who once called this area home, our rooftop is a place where art, flavour, and Londons skyline meet. Guests come for our signature cocktails, stay for the vibe, and return for the experience, and thats where you come in.
About the Role
As a Head Hostess, you will:
Lead the guest reception experience, ensuring every arrival is warm, professional, and memorable from the first moment.
Manage reservations, seating plans, and guest flow with confidence and precision, maintaining a smooth and organised front-of-house operation.
Act as the face of the venue, bringing charisma, elegance, and professionalism to every interaction.
Support and guide the host/hostess team, setting the tone for service standards and guest engagement.
Work closely with management and service teams to ensure seamless communication and an exceptional overall guest experience.
About You
You are the kind of Head Hostess who:
Has previous experience in a similar role within premium restaurants, hotels, or high-end hospitality venues.
Demonstrates excellent organisational and leadership skills, with the ability to multitask under pressure.
Has outstanding communication skills and a natural flair for guest relations.
Presents with confidence, warmth, and professionalism at all times.
Thrives in a fast-paced, dynamic environment and enjoys being at the heart of the action.
Has the right to work in the UK (evidence will be required).
About Florattica & Canopy by Hilton London City
Canopy by Hilton London City is Hiltons first Canopy property in the UK, a lifestyle, design-led hotel with 340 bedrooms and a focus on local energy and effortless comfort.
Florattica is its crown jewel: a rooftop cocktail bar where innovative drinks meet Londons most spectacular skyline.
We are part of the 4C Group, an international hotel operator and developer built on care, innovation, communication, and conscience. At 4C, we nurture peoples growth and support everyone in reaching their true potential.
What We Offer Our Enthusiasts
Employee and Friends & Family rates across Hilton Hotels & 4C Group worldwide
Up to 50% F&B discounts in our Canopy London City Restaurants & Bars
Birthday bonus! £50 or 1 extra day of holiday
Free access to Perkbox with amazing retail, entertainment & travel discounts (up to 50%)
Free healthcare plans including dental, optical & physio care
Refer a friend scheme
Cycle-to-work and Tech schemes
Workplace pension scheme
Access to Hospitality Action (financial, legal & mental health support)
Free uniform and staff meals provided
Continuous learning & development opportunities through E-Cornell, LinkedIn Learning & Hilton University
Recognition awards and team social events to celebrate success and connection
Salary: £30,000 per annum + service charge (based on 40 hours per week)
(Terms & conditions apply to all benefits)
If youre ready to bring your skills and vibrant personality to one of Londons most exciting rooftop bars, apply now and join the Florattica team at Canopy by Hilton London City.
4C Group is an equal opportunities employer, committed to diversity and inclusion across all our teams.
TPBN1_UKCT