Overview
Company Kings Secure Technologies (KST) is dedicated to leading and innovating in the security, fire, life safety, and compliance sectors across Europe. Our mission is to provide design-led solutions that leverage the latest technologies, ensuring our clients receive the highest quality products and services.
Summary
We are seeking an Account Executive to join our dynamic team at KST. This role provides administrative support to the Corporate Accounts & Sales Team.
Responsibilities
* Being the first point of contact for customers, liaising directly via email and telephone.
* Maintain relationships with key customer and supplier contacts.
* Update databases and keep information up to date.
* Management of Client Portal.
* Identify and resolve issues affecting customer service and account profitability.
* Liaise with various departments to create reports on timescales, deadlines, and cost for the customer.
* Chase Installation and Service departments to ensure jobs are complete within timeframes and Customer SLAs.
* Liaise with Customer Service to aid in resolving invoice queries.
* Ensure all service agreements are met.
* Maintain contact with relevant points within client organisations.
* Ensure processes and regulations used in the business are continually updated and adhered to.
* Perform weekly and quarterly analysis.
* Maintain accurate records.
* Manage and work closely with the Corporate Account team.
* Provide monthly information to show performance and targets in terms of sales, KPIs, debtors, SLA, and URN status.
Requirements
* Previous experience in an administration role.
* Self-motivated, energetic & positive.
* Organised with good planning skills.
* Credible, persuasive & tenacious.
* Proficient & analytical.
* Excellent verbal & written skills.
* Excellent computer skills.
* Confident & flexible.
Benefits
* Supportive and collaborative environment
* Company health care plan
* Company pension
* Life insurance
* 25 days holiday plus Bank Holidays
* Development opportunities
* Referral scheme
* Long service awards
* AvivaDigiCare+
* Employee recognition scheme
* Employee benefits programme including shopping vouchers and discounts
* Cycle to work scheme
* Wagestream – instant access to wages through our financial wellbeing tool
If you're ready to take your career to the next level with a company that values integrity and innovation, we invite you to apply for the Account Executive position today!
When Kings carry out recruitment, we do so as an Equal Opportunities Employer.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Security and Investigations
Leeds, England, United Kingdom
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