Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
Our Catering Assistants in our John Lewis shops work in either our customer restaurants or behind-the-scenes in our Partner (employee) dining rooms. You will offer the great customer service we're known for. The role can be fast-paced, but by taking pride in your food preparation and presentation standards, you will ensure the best catering experience. You will also support other catering-related tasks, including stock replenishment and storage of deliveries. Our Catering Partners enjoy free food in our dining rooms on working days, and since they are based in our shops, there are no split shifts or late evening work.
Key Responsibilities
* Work as a team to ensure a smooth catering service.
* Provide positive customer and Partner interactions with a friendly and welcoming attitude, acting as an ambassador for the John Lewis brand at all times.
* Follow procedures and instructions using the 'Health and Safety at Work Act' and 'Food Safety Act' when completing all relevant tasks.
* Ensure stock is replenished and available for customers.
* Reduce food wastage by ensuring care and due diligence when rotating food stock.
* Act promptly and use your initiative to resolve any issues that arise in the operation.
* Maintain personal hygiene standards.
Essential skills/experience you'll need
* Ability to be flexible to work across the whole Catering team and use your initiative to ensure the smooth running of the operation.
* Passion for food.
* Keen eye for detail and high standards in food preparation, hygiene, and cleanliness.
Desirable skills/experience you may have
* Ability to work in a fast-paced, physically demanding environment.
* Teamwork.
* Great customer service skills.
* Experience of working in a kitchen or catering environment.
Varied hours of part-time work (15 - 25 hours) across seven days, including weekends, between 08:00 - 17:30.
The partnership
We’re the largest employee-owned business in the UK and home to our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to the future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, and treating everyone with kindness and respect.
We own making the Partnership a place where everyone belongs, embracing our differences and creating an environment where we can thrive. We grow individually and collectively.
As Partners, we make all the difference, and we all own it.
Important points to note:
* Some roles may require pre-employment vetting, including DBS checks. You will be informed and provided with information during the recruitment process. We encourage quick completion of any vetting documents to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required.
* We recommend applying early, as vacancies can close early if we receive many applications.
* We support flexible working to promote work-life balance, including flexible hours, job sharing, or shorter contracts. Please discuss this further with the hiring manager during your interview.
#J-18808-Ljbffr