Are you committed, with a can do attitude? Want to be part of a fast-paced, growing team - with plenty of opportunities for career progression? If so, our client has the perfect job for you! They are currently looking for an experienced, customer focused, credit control officer to join the expanding team. With a continually growing portfolio of residential customers, they are looking for a confident and personable, credit control officer to join the team. In this role you’ll take ownership of the monthly residential credit control process - for both credit billed and PAYG customers and assist with the processing and reconciliation of incoming payments. With the role requiring you to speak to customers on the phone daily, the successful candidate must be customer focused and confident in handling difficult conversations, whilst demonstrating empathy and understanding. This is a great role for someone who is a committed, passionate, and motivated team player, keen to progress their career in a friendly and supportive work environment. Objective/purpose Working closely with the Customer Care Team, the Credit Control Officer will report to the Billing Manager and will play a vital role in helping improve cashflow, reduce bad debt, and maintaining financial stability - while continuing to deliver best in class customer service. Principal roles and responsibilities * Leading on their residential customer credit control process, ensuring the ...