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Overview
Site Reliability Engineer responsible for monitoring, maintaining, and improving the stability and performance of JD.com's European e-commerce platform. Collaborate with regional and global teams to ensure reliable service delivery and quick incident response.
Job Responsibilities
* Monitor system performance data and receive alerts through monitoring tools; identify abnormal indicators, recognize system risks, and notify relevant colleagues to resolve issues.
* Perform emergency system recovery, execute related contingency plans, and minimize business losses.
* Address and resolve system issues and queries from local stakeholders.
* Collaborate with team members in other regions to ensure the stability of JD.com\'s European e-commerce platform system.
* Summarize system issues and solutions to continuously improve system stability.
Job Requirements
* Bachelor\'s degree in Computer Science, Software Engineering, or a related field.
* 3+ years of experience in DevOps, SRE, system stability assurance, operations and maintenance development, or related fields.
* Experience with common public cloud platform products (e.g., cloud hosting, cloud storage, object storage, CDN), and proficiency in Docker and Kubernetes.
* Familiarity with Linux operating systems and common commands, with scripting languages such as Shell, Python, or Go.
* Knowledge of monitoring tools such as Prometheus, Grafana, and Zabbix.
* Experience in Java microservices architecture development or operations, with expertise in Java memory tuning and performance optimization.
* Experience with common middleware (MySQL, Kafka, ElasticSearch, Redis).
Preferred Qualifications
* Ecommerce or retail industry experience.
* Intermediate or above proficiency in Chinese.
* 2+ years of experience designing, analyzing, and troubleshooting large-scale distributed systems.
What We Offer
* A dynamic and challenging work environment in a leading global e-commerce company.
* The opportunity to work with a diverse international team and to make a significant impact on JD.com\'s global presence.
* Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About JD.com
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.
Our International Business
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. JD.com operates globally with business activities in multiple countries, reaching customers around the world.
Role Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industries: Software Development
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