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Reservation assistant

Cambridge
Remotetravelcareers
Reservations assistant
Posted: 15h ago
Offer description

We are seeking a remote Reservation Assistant to help customers book, update, and confirm travel reservations. You will provide friendly support to ensure details are accurate and clients have smooth travel arrangements.

Responsibilities:

* Assist customers with booking flights, hotels, and transportation.

* Provide clear and friendly support through phone, email, or chat.

* Answer basic travel questions and guide customers to the right options.

* Update reservations and confirm details for accuracy.

* Support the team with day-to-day travel service tasks.

Qualifications:

* Strong communication and customer service skills.

* Comfortable using computers and online booking systems.

* Ability to stay organized and pay attention to detail.

* Friendly, helpful, and patient with customers.

* Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

* Flexible schedule opportunities

* Work from home

* Training and growth potential

* Supportive team environment

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