Logistics Coordinator – (Job Ref: 26N/LGCD)
Randox Laboratories develops disruptive innovations in Diagnostics and Healthcare globally. We have a new career opportunity for a Logistics Coordinator within our Logistics team.
What does the Logistics team do?
We process customer orders before arranging shipping, constantly communicating with customers and preparing shipping documents to ensure they clear customs. The department prides itself on attention to detail and customer service.
Access requirement
The successful applicant will need an Access NI Basic Disclosure check before commencing employment. A conviction will not automatically disqualify you.
Location
36 Largy Road, Crumlin, BT29 4RN.
Contract
Full-time, Permanent.
Working Hours / Shifts
40 hours per week, Monday to Friday from 8.40am to 5.20pm. Some flexibility may be required.
What does this role involve?
The main function of this role is to ensure all customer orders are processed and shipped efficiently in line with company procedures, while providing high levels of customer service. The main duties of the role include:
* Acknowledge and process all orders on SAP / SAGE systems on the day of receipt, where possible.
* Strictly follow, update, and maintain customer special instructions as necessary.
* Prepare, send, follow up, and convert Proforma Invoices as required.
* Calculate and enter freight costs on proforma and commercial invoices.
* Ensure all customer queries are acknowledged and answered promptly.
* Receipt of prep dockets for shipping from the Despatch department.
* Prepare commercial invoices, customs documentation, and Certificates of Origin as required.
* Check all documentation is correct and present before release to the Despatch Department for shipping.
* Ship all orders off the SAP / SAGE system.
* Update the logistics team leader on daily progress against the shipping schedule and orders received.
* Follow departmental procedures in line with ISO guidelines.
* Assist in training of administration staff.
Essential criteria
* Possess a GCSE (or equivalent) in Maths and English language (Grades A-C).
* Competent in the use of Microsoft Office packages.
* Strong communication and time management skills.
* Currently have the right to work in the UK without visa sponsorship.
Desirable
* Bachelor's degree in a Business or related subject.
* Previous experience in a logistics position.
* Previous administration experience.
* Previous customer service experience.
* Experience working in a fast paced environment and working to deadlines.
* Previous experience working with SAGE or SAP.
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