Deputy Visitor Services Manager
Job Description
We’re looking for a Deputy Visitor Services Manager to join our Visitor Services team in the South Region. You’ll be based out of one of the following offices: Geltress, Ae, or Newton Stewart.
The Visitor Services (VS) Team is responsible for providing a high-quality visitor experience through managing recreational facilities and engaging with visitors, on-site business and event organisers, and participants. This includes planning and managing recreation opportunities, engaging with visitors, facilitating events, supporting education and learning, working with partners & tenants, handling enquiries, and engaging with communities.
As Deputy Visitor Services Manager, you will play a vital role in managing the South Region’s Area Visitor Services Managers and overseeing VS operations across the South of Scotland.
Requirements
Experience managing recreation or visitor facilities to a high standard within the countryside, recreation, or tourism sector.
Strong knowledge of health, safety, and environmental management.
Leadership experience working with diverse teams and stakeholders.
Knowledge of Outdoor Access and the Land Reform (Scotland) Act.
Desirable: experience managing competing priorities, procurement, contract management, commercial activities, and community partnerships.
Knowledge of countryside and land management.
Relevant degree or equivalent experience.
Strong IT skills and a full UK driving licence (or alternative).
Excellent interpersonal skills.
Experience with dispersed teams and GIS software is advantageous.
Additional Information
Please click here to view the full list of benefits of working for us.
If interested, apply online with your CV, ensuring you provide evidence of the essential and desirable criteria as detailed in the attached job description and success profile document.
Details
Location: Geltress, Ae, or Newton Stewart Office
Job Reference: 6e4e0f892da1
Posted: 02.07.2025
Expiry Date: 16.08.2025
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