Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious — you ask questions to learn about our customers’ needs, customising recommendations to enrich their lives. In this role, you will be working on a part-time temporary contract, with availability on evenings and weekends.
About you:
* You should have availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction.
* Strong interest in technology, particularly Apple products, and agility at learning new products and features.
* Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.
* Personalise solutions based on customer needs, and effectively communicate them.
* Work in a fast-paced environment, often supporting multiple customers at the same time.
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