Restaurant Manager
We are looking for a Restaurant Manager to join our team at the Crafty Vintner & Bowery, Lisburn Road.
Restaurant Manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
Duties :
* Coordinate daily Front of the House and Back of the House restaurant operations
* Deliver superior service and maximize customer satisfaction
* Respond efficiently and accurately to customer complaints
* Regularly review product quality and research new vendors
* Organize and supervise shifts
* Appraise staff performance and provide feedback to improve productivity
* Ensure compliance with sanitation and safety regulations
* Manage restaurant's good image and suggest ways to improve it
* Control operational costs and identify measures to cut waste
* Promote the brand in the local community through word-of-mouth and restaurant events
* Recommend ways to reach a broader audience (e.g. discounts and social media ads)
* Train new and current employees on proper customer service practices
* Implement policies and protocols that will maintain future restaurant operations
Requirements
* Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
* Proven customer service experience as a manager
* Extensive food and beverage (F&B) knowledge.
* Strong leadership, motivational and people skills
Job Types: Full-time, Permanent
Pay: £33,000.00 per year
Work Location: In person