UX/UI Designer
Based in Glasgow | Salary: £30,000 per annum
Full-time | Permanent | Mainly office-based (some remote work)
We are recruiting on behalf of our client for an experienced and user-focused UX/UI Designer to join a digital health and justice technology team. This role focuses on enhancing and maintaining a user-centred, accessible case management system supporting professionals across healthcare, legal, and public sector settings.
The successful candidate will play a pivotal role in shaping intuitive and compliant digital solutions that respond to real-world complexity and improve user experience across high-pressure environments.
Key Employment Details
Location: Glasgow (mainly office-based, with some remote work)
Hours: Monday to Friday, 09:00 to 17:30 (37.5 hours/week)
Travel: A full, clean UK driving licence and access to a car are required
Security clearance: You must undergo and maintain DBS, NPPV Level 3, and HMPPS Cat A vetting. Failure to pass or retain clearance will result in contract termination
Additional hours: May occasionally be required depending on business need. TOIL or overtime applies
About the Role
The UX/UI Designer will be responsible for delivering well-researched, highly accessible, and user-centred digital experiences. Working across wireframing, prototyping, design systems, and accessibility, you’ll transform complex workflows into efficient, user-friendly tools.
You’ll collaborate closely with stakeholders including healthcare and justice professionals, as well as internal developers, product managers, and compliance teams. The role demands adaptability, excellent communication, and a strong commitment to user advocacy within a highly regulated sector.
Key Responsibilities
User Research & Insights
* Conduct user research, interviews, and usability testing
* Create personas, journey maps, and data-driven insights
* Translate findings into actionable design solutions
UX Design & Interaction
* Develop wireframes, flows, and interactive prototypes
* Prioritise usability, efficiency, and accessibility
* Design for high-pressure professional settings
UI Design & Visual Communication
* Design engaging, intuitive interfaces aligned with brand and usability standards
* Maintain a consistent design language across platforms
* Ensure full compliance with WCAG, GDPR, and industry regulations
Collaboration & Stakeholder Engagement
* Work with cross-functional teams to deliver design solutions
* Present and iterate designs based on stakeholder feedback
* Promote a user-first approach across product development
Design Systems & Accessibility
* Maintain a scalable design system and component library
* Document design patterns and accessibility standards
* Prioritise inclusivity and compliance in all deliverables
Agile Development & Continuous Improvement
* Participate in Agile/Scrum teams, planning and retrospectives
* Stay current with UX/UI trends and sector-specific innovation
* Identify areas for design process improvement and scalability
Person Specification
Essential:
* Demonstrated UX/UI experience with a strong portfolio
* Proficient in Figma, Sketch, Adobe XD, or similar tools
* Understanding of accessibility (e.g., WCAG) and regulatory requirements
* Strong collaboration skills within multi-disciplinary teams
* Experience designing for complex or regulated environments
Desirable:
* Experience with EPRs, case management platforms, or public sector systems
* Familiarity with front-end principles (HTML/CSS/JS)
* Experience in Agile/Scrum environments
* Knowledge of user psychology or behavioural design
Qualifications
* Degree in UX/UI Design, HCI, Digital Media, or equivalent professional experience
* Additional training in user research, accessibility, or service design (desirable)
Why Apply?
Work on meaningful digital products that impact public sector and healthcare delivery
Collaborate with skilled professionals in a dynamic environment
Contribute to innovation in secure, high-compliance sectors
Opportunities for skill development and career progression
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