Albyn Hospital
Patient Administrator
Location: Aberdeen
Hours: 37.5 per week, full time
Salary: £24,947 per year
Overview
Albyn Hospital in Aberdeen is part of Circle Health Group, a leading independent healthcare provider.
Duties of this role
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure Circle Health Group best practice process maps are followed, providing an efficient, professional and standard service.
* Deal with all patient queries efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any bookings received via email.
* Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, visitors, staff and contractors.
* Complete all relevant mandatory training.
Qualifications
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficient use of a PC, including software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment would be beneficial.
Benefits
Circle Health Group offers competitive salaries and a range of employee benefits:
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private pension scheme.
* Private healthcare scheme covering pre‑existing medical conditions.
* Friends & family hospital discounts.
* Family friendly policies, including enhanced maternity, paternity & adoption pay.
* Non‑contributory life insurance.
* Staff engagement hub with discounts, rewards and voluntary benefits.
* Access to resources, tools and services to support wellbeing.
* Employee recognition programmes.
* Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all employees. Our diversity extends beyond the characteristics protected by the Equality Act and includes a wide range of experiences, backgrounds, identities and skills.
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