Overview
Engineering Operations Technician, InfraOps Cluster Operations – Job ID: 3071683 | Amazon Data Services UK Limited
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the cloud. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver safety and security while providing scalable capacity at the lowest possible cost for our customers. AWS fosters an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is seeking a collaborative electrical maintenance professional for our AWS team. This Engineering Operations Technician (EOT) will serve as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. EOTs must help maintain better than 99.999% uptime for mission-critical data centre equipment and drive innovation while reducing operational costs in the facilities.
EOTs are Amazon’s frontline responders for hands-on electrical and mechanical equipment troubleshooting and operation. Equipment includes, but is not limited to, standby diesel generators, switchboards/switchgear, UPS, PDU, AHU, pumps, motors, VFDs, and building automation systems. This role will not require shift work.
Responsibilities
* Operate and maintain mechanical and electrical equipment
* Troubleshoot facility and rack-level events within internal SLAs
* Perform limited maintenance tasks including filter changes, HVAC PMs, rack power installs, rack PDU and rack ATS replacements
* Provide support to Data Centre Operations technicians
* Perform root cause analysis of equipment failures
* Ensure all safety procedures are adhered to while performing work
* Take daily operational readings of all mechanical and electrical equipment through routine rounds and log taking (temperatures, voltages, currents, etc.)
* Utilise internal CMMS to manage building workflows and spare part inventory
* Supervise contractors who perform servicing or preventive maintenance
* Respond to off-hour emergency calls per on-call rotation for any one of the region’s sites
* Fully comply with all physical security procedures and policies
Basic Qualifications
* Commutable to the Thames Valley Region
* Ability to work in cramped and/or elevated locations with or without reasonable accommodation
* Able to relocate for up to 1 year for specialised training to prepare for deployment in a new data centre region
* Technical training (Military or trade school) or relevant experience
* Strong verbal and written communication skills
* Proficient with Microsoft Office products (Excel, Word) and web-based operational tools
* Familiar with BMS and EPMS control systems and data collection/trending
* Proficient with maintenance management software
Preferred Qualifications
* 4+ years of Data Centre Engineering Experience
* Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
* Fundamental knowledge of network design and layout as well as low voltage (copper/fibre) cabling
* All candidates must possess a valid driver’s license, their own vehicle, and will need to pass a driving record check to operate company vehicles
* Travel between sites/locations during the workday may occur
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation during the application or hiring process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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