Job Title – Patient AdvisorLocation: CardiffFull time - 40 hours (must be flexible to work weekends)Salary: £27,000 per annumAs the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.Our Patient Advisor's are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:Building relationships with patients and ensuring regular communication prior to and following their treatmentAssisting in patient consultations / practice visitsUndertaking diagnostic scans on patients using state of the art equipment as part of a full health checkAssisting patients to complete health & lifestyle questionnairesIntroducing patients to their optometristScheduling treatment dates for vision correction surgeryAdvising on traditional vision correction solutions, namely glasses and contact lensesDiscussing finance optionsAccurately maintaining patient recordsIt’s our Patient Advisor's who make our patients feel like a superstar from the moment they enter our clinics.A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:An industry leading salary plus excellent bonus potentialState of the art, modern working environments29 days annual leaveFree Laser Eye Surgery and Intraocular Lens SurgeryFree eye testsDiscounted prescription eye wear and sunglassesGenerous Optical Express friends and family discount schemeOngoing training and development opportunitiesPension schemeAre you our ideal candidate? The answer is yes if you:Have a passion for providing world-class customer servicePossess strong organisational skillsCan communicate clearly and articulately with a diverse range of peopleAre motivated and driven to succeedIf you believe you have the right skills and attributes for this role, we would love to hear from you.