Job overview
To undertake reception and clerical duties, provide an accurate and efficient data entry service of patient information within the Obstetrics & Gynaecology service. Support the nursing/midwifery and medical staff as appropriate. To support antenatal and gynaecology booking and reception.
Main duties of the job
Arrange all Obstetric & Gynaecology clinics, using the CareFlow, eRS and Soliton systems ensuring all NHS targets and Government waiting list deadlines are met and inform the line manager if the deadlines cannot be achieved.
Work closely with the midwifery and nursing staff to ensure the smooth running of all outpatient clinics held in the Obstetric and Gynaecology Clinic area at Stoke Mandeville Hospital.
Register, collate and enter onto the computer system all patient records. Gather, input and amend data on the CareFlow system including registering new patients, and undertake filing of all relevant patient medical records.
Working for our organisation
Listen to why colleagues think we are a great place to work! -
What does Buckinghamshire Healthcare NHS Trust offer you?
1. As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
2. We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
3. We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
4. We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
5. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
6. Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
7. A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
8. Our vision is to provide outstanding care, support healthy communities and be a great place to work.
9. Our mission is to provide personal and compassionate care every time.
10. Our care values are collaborate, aspire, respect and enable.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
11. English Language GCSE grade C or above, or equivalent
Desirable criteria
12. IT qualification
13. Administrative qualification
EXPERIENCE
Essential criteria
14. Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising as necessary
15. Six months experience of working within a customer care environment
16. Experience of using computers in a work environment
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
17. Computer literate with knowledge of Word and Excel
18. Good communication skills both verbally and written and the ability to readily understand instructions.
19. Demonstrate ability to organise own work load, prioritise and take initiative where necessary
20. Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail
21. Logical approach to work, thorough and accurate
Desirable criteria
22. Knowledge of NHS Trust or general experience within the National Health Service
23. Understanding of Data Protection Act
24. Understands the need for patient confidentiality
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges