Job Title: Technical Pre-Sales & Support Engineer - CCTV & VMS SolutionsReports To: Technical Manager / Sales DirectorEmployment Type: Full-Time
Position Overview:
We are looking for a technically adept and customer-oriented Technical Pre-Sales & Support Engineer to join our growing team. This hybrid role supports both the pre-sales process and technical support for our industry-leading CCTV hardware and integrated Video Management System (VMS) software solutions.
You will work closely with the sales, product, and support teams to design effective surveillance solutions, deliver product demonstrations, respond to RFPs, and provide first- and second-line support to customers and partners.
Key Responsibilities:Pre-Sales Responsibilities:
1. Collaborate with the sales team to gather client requirements and propose tailored CCTV and VMS solutions.
2. Prepare system designs including camera placement, storage calculations, and network architecture.
3. Deliver compelling product demos, technical presentations, and Proof of Concepts (PoCs) for customers and partners.
4. Create and maintain technical documentation, diagrams, and solution proposals.
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