An approachable and enthusiastic Spa Assistant is wanted to join our Spa Receptionist team to provide the warmest of welcomes.
We are looking for you to be part of our Spa Receptionist team, serving as the public face of our spa. You will work in a busy and vibrant environment, ensuring all guests receive a warm welcome.
Your day-to-day responsibilities:
* Greeting guests with a welcoming smile
* Providing high-level hospitality
* Upselling treatments, products, and facilities
* Informing guests about spa facilities, offering advice and assistance
* Following spa procedures
Who are we looking for?
You could be the first person to greet our spa guests, making you key to creating a fantastic first impression. A warm demeanor and approachability are essential.
You should be calm under pressure, react effortlessly to unexpected circumstances, and take them in stride. You will need to complete pool tests as necessary and have an awareness of pool plant operations, all of which can be trained.
If you are passionate about providing a great guest experience, a strong communicator, and can provide service with a smile, then this role could be for you.
What we offer:
* A competitive salary, negotiable based on experience
* Wagestream - access up to 40% of your wages as you earn them weekly
* 28 days annual leave, rising to 33 days after 5 years
* Health cash plan
* Generous employee discounts
* Life assurance
* Employee Assistance Programme
* Enhanced maternity and paternity pay
* Apprenticeships available
* Accessible bespoke training programs
* An engaging and supportive work environment
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