Equans is looking for an Account Director to join our team in Wakefield on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
The Account Director will lead and manage the delivery of hard facilities management services and lifecycle and variations projects within a complex PFI healthcare environment, ensuring full compliance with contractual, statutory, and performance requirements.
This individual will be responsible for operational excellence, financial performance, risk mitigation, and strategic relationship management with key stakeholders including the NHS Trust, SPV (Special Purpose Vehicle), and internal functions.
What will you deliver?
Operational Leadership
1. Provide strategic leadership and direction to the on-site account team to deliver compliant, safe, and efficient hard services and projects.
2. Ensure all planned preventative maintenance (PPM), lifecycle, and reactive maintenance works are delivered on time and to agreed standards.
3. Drive continuous improvement, innovation, and value for money across service delivery.
Stakeholder Management
4. Act as the primary point of contact for client representatives, NHS stakeholders, and the SPV.
5. Build strong, trusted relationships at all levels, representing the FM provider professionally and effectively.
6. Lead client meetings, manage escalations, and resolve disputes constructively and promptly
Financial Management
7. Own the P&L for the contract, ensuring the delivery of financial targets including revenue, margin, and cost control.
8. Prepare and manage annual budgets, lifecycle fund planning, and financial forecasting.
9. Identify commercial opportunities for contract variations or service enhancements.
People Management
10. Lead, inspire, and develop a diverse team of managers.
11. Ensure robust workforce planning, training, and succession management strategies are in place.
12. Champion a safety-first culture and compliance with health and safety legislation and company procedures.
Risk & Compliance
13. Oversee statutory and regulatory compliance, including HTMs (Health Technical Memoranda), SFG20, and other NHS standards.
14. Manage risk registers, incident investigations, and business continuity planning.
15. Ensure personal and team compliance with Company policies and procedures.
16. Ensure adherence to all Statutory Standards and Regulations and Department of Health requirements.
Health and Safety
17. Provide visible leadership in promoting a strong health and safety culture across the contract.
18. Ensure all FM operations comply with statutory requirements including CDM Regulations, LOLER, PUWER, & COSHH.
19. Lead incident investigations, root cause analysis, and implement corrective actions.
20. Ensure robust risk assessments, method statements (RAMS), permits-to-work, and control measures are in place.
21. Deliver safety briefings, toolbox talks, and ensure all staff receive relevant H&S training.
22. Work closely with QHSE teams to meet both corporate and client health and safety standards.
What can we offer you?
On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;
23. 25days annual leave (+ public holidays)
24. Life Cover equivalent to 3x times annual salary
25. Employee discount shopping schemes on major brands and retailers
26. Gym membership discounts
27. Cycle to work scheme
28. Holiday purchase scheme
29. 2 corporate social responsibility days per year
30. Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
31. Attractive Employee Referral Rewards Scheme
32. Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
33. 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
34. Proven experience as an Account Director / Senior FM Manager within a PFI Healthcare environment.
35. Deep understanding of PFI contract mechanisms, obligations, and FM delivery in acute healthcare settings.
36. Strong knowledge of building services engineering (mechanical and electrical).
37. Excellent stakeholder engagement and influencing skills.
38. Robust commercial acumen with experience managing multi-million-pound budgets.
39. Relevant qualifications (e.g., NEBOSH, IOSH, HNC/HND or Degree in Engineering or Facilities Management).
40. Experience working directly with NHS Trusts and SPVs.
41. Membership of a professional body (e.g., IWFM, CIBSE).
42. Experience of leading through contract variations, benchmarking, and soft market testing processes.
Who are we?
Equans is a world leader in energy services with nearly, employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans 13, UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act.
At Equans were committed to delivering a culture where everyones voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.
You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.