Service Controller Special Purpose Vehicle Company (Leeds)
Salary: £32,000 £32,000 per annum (depending on experience)
Location: Leeds Hours: 39 per week Permanent
Are you looking for a dynamic, customer-focused role within a leading special purpose vehicle company? We are currently seeking a Service Controller to join our Leeds -based team. This is a fantastic opportunity to play a central role in a fast-paced service operation supporting specialist vehicles.
About the Role:
As a Service Controller, youll be the key interface between our customers and engineerscoordinating service requests, planning engineer workloads, and ensuring smooth operations across the board. Youll help manage the day-to-day running of our service centre, using tools like SAP to drive efficiency and deliver outstanding customer support.
Your Core Responsibilities:
* Handle and log customer service requests, taking full ownership from start to resolution.
* Schedule daily engineer workloads and coordinate job planning.
* Create job cards, raise notifications, and order required parts.
* Manage machines on contract maintenance and update planners.
* Ensure accurate job sheet processing and follow-up calls post-service.
* Provide timely and professional communication with customers and team members.
* Support onsite meetings and H&S initiatives.
Working Hours:
* Monday to Thursday: 8:00am 4:45pm
* Friday: 8:00am 3:45pm
* (Includes a 45-minute unpaid break each day)
What Were Looking For:
* Experience in a service coordination or scheduling role (automotive/engineering background is a plus)
* Strong organisational and communication skills
* SAP or similar system experience (preferred, not essential)
* A team player with a proactive, problem-solving mindset
Whats in It for You?
* Salary: £32,000 £34,000 (depending on skills/experience)
* Bonus: Profit-Related Bonus Scheme (5% of basic salary)
* Holidays: 25 days plus Bank Holidays
* Pension: Personal Pension Scheme
o 3.5% employee 5.5% employer contribution
o 5% employee 7.5% employer contribution (after 3 months)
* Life Assurance: 5x basic salary (from day one)
* Extras:
o Discount Shopping Portal
o Free On-Site Parking
o Cycle to Work Scheme
o Employee Assistance Programme (EAP)
o Access to Training & Development
o Mental Health First Aiders on-site
Join a company that values technical excellence, service quality, and employee wellbeing. If you're ready to take the next step in your career and thrive in a role where every day is different, wed love to hear from you!
Apply now to become part of a respected leader in the special purpose vehicle industry.
INDKA
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