Location: MM Flowers Ltd, Pierson Road, The Enterprise Campus, Alconbury Weald, Huntingdon, PE28 4YA
Salary: £33,500 per annum (£16.01per hour)
Hours: Average 40.25 hours per week
Shift Pattern: Wednesday–Saturday
Contract: Full-time
Benefits: BUPA private medical cover (employee only) | 5% matched pension
Lead and Inspire as a Section Manager at MM Flowers
Are you ready to step up and support operational excellence in a fast-paced production environment? MM Flowers is looking for a motivated Section Manager to assist in managing daily activities and performance of the Dot Com operation.
You will oversee the operation of production lines focused on fulfilling online customer orders. Your primary responsibility is to ensure that products are accurately prepared, meet the highest quality standards, and are dispatched on time for direct delivery to customers' homes.
What You'll Do:
* Be proactive in identifying and resolving potential issues on the production lines to minimize downtime or eliminate it entirely.
* Monitor the daily performance of the Dot Com operation, taking action to address underperforming areas through coaching, training, or skill redeployment.
* Ensure all products meet customer specifications, focusing on delivering exceptional quality and presentation.
* Manage the inclusion of add-on products (e.g., chocolates, prosecco, toys) in line with customer orders, ensuring accuracy and attention to detail.
* Support Line Leaders in developing training plans for their teams, ensuring staff are cross-trained and proficient in Rubicon for accurate production tracking.
* Promote a safe and clean working environment through the company's "clean as you go" policy and daily GMP walkarounds.
What We're Looking For:
* Proven experience in a production or operational management role, ideally within an e-commerce or direct-to-consumer environment.
* Strong understanding of quality standards, customer satisfaction principles, and operational KPIs.
* Knowledge of health, safety, and GMP compliance requirements.
* Demonstrated ability to lead and motivate teams effectively.
* Excellent organizational and time management skills.
* Familiarity with ERP systems (e.g., Rubicon) for tracking production and order fulfilment.
* A track record of successfully implementing process improvements.
Why Work for MM Flowers?
* Competitive salary of £33,500 per year paid monthly
* BUPA private medical cover for employees only
* 5% matched company pension scheme
* Opportunity to develop your leadership skills in a growing company
* Supportive, team-focused culture with a commitment to continuous improvement
If you are a dependable leader who thrives in a dynamic environment and is passionate about driving operational success, apply now to join MM Flowers as a Section Manager.
Job Types: Full-time, Permanent
Benefits:
* Canteen
* Casual dress
* Company pension
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Referral programme
* Sick pay
Experience:
* Leadership: 1 year (preferred)
Work Location: In person
Reference ID: Section Manager Dot Com