💷 Salary: £60,000 - £70,000 DOE
🏢 Work Life Balance: Remote based, with very occasional travel to Northampton office if necessary
✈️ Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.
📆 Interview Process:
* 30 minute Initial conversation and introduction with a member of the recruitment team
* 1 hour competency based interview with the Hiring Manager
Are you ready to join an award-winning business that is reshaping the insurance landscape? Our organisation has transformed the way customers interact with insurers, establishing a benchmark for exceptional service. With our recent digital transformation, we are eager to find passionate and motivated individuals to join us on our journey to success.
We firmly believe that attracting and developing talented professionals is essential for our ongoing growth and success. By investing in our team, we create an environment where innovation thrives and opportunities abound.
Our aim is to innovate, dominate and disrupt niche insurance on a global scale, which means we are seeking innovators and individuals who embrace change with ease. Together, we can drive change and make a significant impact in the industry.
🌟 The Role:
The Growth FCA Business Partner will work closely with the Insurer Development, Operations, Marketing and Digital teams to provide them with best practice guidance to ensure that financial promotions, customer interactions and journey’s, Toba’s, and general regulatory requirements meets the required standard, so our customers receive Clear, Fair and non-misleading communications, good outcomes and considers those with characteristics of vulnerability.
You will represent R&C in projects and provide compliance oversight accordingly.
🌟 What will you do?
* Review and approve marketing and e-marketing (including oversight of social media activities) in accordance with FCA and ASA rules, guidance and expectations on financial promotions/client communications/social media.
* To act as an independent review and evaluation body to ensure that compliance issues/concerns are being appropriately evaluated, investigated and resolved.
* Represent R&C in Project meetings to provide guidance on compliance and regulatory requirements.
* Understanding of the regulatory expectations and good experience to ensure the Consumer Duty is incorporated in every single customer journey, interaction or financial promotion we offer.
* Adherence to internal financial promotions and product oversight policies.
* Working closely with Marketing, Insurer Development, Operations, Digital and Project Teams to provide regulatory compliance guidance.
* Provision of Compliance Management Information when necessary.
* Plan, organise your workload to meet agreed SLA’S for sign off.
* Ad-hoc compliance advise given to queries received online and to the Compliance Inbox.
* Sign off of new or changed customer journeys.
* Review of and supporting the creation of company policies and procedures.
* Provide relevant training to the team and others where required.
🌟 Essentials:
* Knowledge and experience in complying with ASA, ICOBS, CONC, PRIN, SYSC and SMCR.
* A thorough understanding of Consumer Duty, in particular customer vulnerabilities.
* Accomplished in forging effective relationships with colleagues at all levels, skilled at influencing, negotiating and managing challenging conversations with ease.
* Focused with excellent attention to detail.
* Able to plan, organise and meet deadlines.
* Strong Verbal and communication skills
* Excellent understanding of regulatory requirements and the ability to apply them commercially.
* Skilled at communicating issues simply and challenging effectively.
* A growth mindset and adaptable to change.
🌟 Bonus skills you may pack in your suitcase:
* Experience within the insurance industry (if you’ve worked in travel, even better!) or similar sector experience, although an eagerness to improve your knowledge of our industry will bode well.
* Financial services qualification, or desire to work towards relevant qualifications.
* Insight of products and procedures.
We’re assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability.
Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.