> Description About Breen IT Solutions: We are a Cyber Essentials/Plus Certification Body operating as a small, agile team with a strong focus on IT support and cyber compliance. Based in a dedicated home office (dog-friendly environment), we offer a unique opportunity to gain broad exposure across MSP operations and cyber security standards. Responsibilities: Support Cyber Essentials/Plus assessors with technical tasks Assist with IT support and MSP-related responsibilities Work with tools like Office 365, Syncro RMM, DNS Filter, and Qualys Manage WordPress and mobile device security Contribute to patch management and vulnerability scanning Participate in hybrid working after probation Engage in a structured 3-year training plan to become a Cyber Essentials Assessor Desirable skills: Strong communication and customer service skills Basic understanding of IT systems and cyber security tools Ability to manage tickets and documentation Familiarity with Office 365 and WordPress Exposure to Cyber Essentials/Plus frameworks Team player with a proactive attitude Comfortable working in a small, collaborative environment Able to work in a home office with a resident dog Willingness to learn and grow within the role Reliable and organised Any IT or computing-related qualification is a plus Prior exposure to cybersecurity or IT support is desirable but not essential Driver with car essential due to office location and occasional local client visits Entry requirements: an A Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, Monday to Friday, 9am – 5pm (flexible working can be discussed after probation). Benefits: Annual bonus based on company performance 20 days holiday Pension scheme Hybrid working after probation Annual performance-based bonus Fully funded QA Level 4 Cyber Security apprenticeship (100% virtual) Future prospects: Progression to a Certified Cyber Essentials Assessor Long-term career development in IT support and cyber compliance Opportunity to work across multiple areas of the business Continued hybrid working and professional growth About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.