Salary: £30,000 - 35,000 per year Requirements: Previous experience working in a support or helpdesk environment (essential) Knowledge of Active Directory, Wintel, and Microsoft Exchange (essential) Experience with XenApp (advantageous) HNC in Computing or equivalent qualification Microsoft Certified Professional training (advantageous) Full UK driving licence (essential) Physically fit and able to safely lift and move equipment, including heavier items, when required Responsibilities: Provide day-to-day system management and issue resolution Support all systems including applications, desktop hardware, desktop operations, and telecoms Investigate, communicate, and resolve incidents in line with agreed Service Level Agreements (SLAs) Perform occasional on-site support and equipment handling Technologies: Active Directory Hardware Support Network More: We are currently looking for a Hybrid Support Analyst to join our team in a highly regarded Professional Services firm that is experiencing strong and sustained growth. This role offers the opportunity to work with approximately 400 employees across a nationwide network of offices. We pride ourselves on delivering a wide range of support services and foster a successful, supportive team environment. Our company is well-established and provides a great platform for career development. last updated 6 week of 2026