We are recruiting a Service Manager for Theo who lives in his own home in Swindon on a Hybrid working basis. We are seeking a hands-on enthusiastic Service Manager who can motivate and develop a positive workplace culture within a team. Our service is not one-size fits all – it’s designed around each individual, entirely focused on the person, bespoke to their wants and needs. You will be responsible for the day-to-day operational service and a team of support workers where you will provide guidance and supervision in a well-led manner Why join our team? We prioritise the well-being of our employees, believing in looking after our employees just as much as we do the people we support. Our priorities include offering support, coaching, and a reflective space to help you thrive. Join a collaborative team that works creatively to achieve shared goals. The benefits of working with us include: Hybrid role – 3 days working remotely, 1 day office based, and 1 service visit a week. £30,712.50 per annum 28 days annual leave up to 4 additional leave days (1 for each year of service) Company pension Full induction & ongoing paid training Retail discounts Medical Cashback Plan (after probation) Employee Assistance Programme Continuous professional & personal development Career progression opportunities About us We support adults and young people with learning disabilities, autism, and mental health difficulties to live independently in the community. As a compassionate, person-centred company, we focus on creating individualised support packages that empower people to live fulfilling lives. We believe everyone deserves to have deep, caring and meaningful relationships, the right to grow and develop and have access to a safe and welcoming home. We believe services should be tailored to each individual and that creativity and thinking outside the box are key to delivering bespoke support. About Theo Theo is a fun, creative, and active young man living independently in Swindon. He wakes up happy every day, eager to enjoy life through activities like sports, cycling, boxing, bowling, and exploring new places. A West Ham supporter, Theo also enjoys gaming and challenging others on WII sports. He likes helping with cooking and caring for his home, especially with music on and a bit of singing and dancing. Theo has a mild to moderate learning disability, dyspraxia, attachment disorder, and ADHD, requiring support with personal care. He benefits from a confident, calm team that can build trust and provide reassurance when needed. Meaningful relationships are important to Theo; he spends time with his mum on a regular basis, and his support team mean a lot to him. About you You will: Put Theo first and appreciate him for the amazing person he is! Stand by Theo through tough times and be resilient Assess situations with patience and empathy Bring a lively, friendly, and caring personality Have a good sense of humour and be able to share jokes and pranks Be trustworthy, loyal, and upfront, with strong boundaries Follow routines and be flexible and creative when needed Communicate well and be reliable and supportive About the role We are looking for a Service Manager to: Visit Theo and his team at his home on a regular basis Work closely with Theo’s deputy service manager to ensure that Theo is receiving high standards of care and support Manage Theo’s team’s training, annual leave and rotas Manage the finances within Theo’s service. This includes Seco Support finances as well as Theo’s Be responsible for ensuring that BrightHR completed for all team members and up to date Complete formal supervisions, probations and appraisals in line with Seco timescales Be responsible for updating risk assessments and support plans Ensure Theo’s service is compliant with CQC standards Lead reviews and ensure updates are made to Theo’s support and PBS plan Meet regularly with Theo’s mum and professional team Interview and support new team members Be part of a local on call service Provide direct support to Theo should this be required An NVQ 3 or equivalent Health & Social Care Diploma is essential. Minimum 2 years’ experience in managing a service supporting vulnerable adults with autism and learning disabilities. Full training will be provided through Seco Supports induction programme and online learning. Full referencing and a full enhanced check of the Disclosure Barring Service (DBS) will be required for this position. If you want to join Theo’s journey and be part of his team, please complete an application. We look forward to hearing from you. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .