Who are we?
The View Hotel Eastbourne is proudly operated by Aimbridge Hospitality EMEA, a division of the global Aimbridge Hospitality brand. We are passionate about creating exceptional experiences by connecting great people with great destinations. Working with renowned brands such as Hilton, IHG, Accor, and Marriott, we bring expertise and innovation to every aspect of hospitality. Our “people first” approach, combined with the diversity of our teams and locations, makes the Aimbridge experience truly unique
What is in it for you?
As part of The View Hotel team, you will have access to industry leading benefits that include
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* Flexible working opportunities
* Company sick pay - Giving you piece of mind when you need it the most
* 33 days holiday
* Staff meals on duty
* Paid breaks
* Starting salary above national minimum wage
* Career and lifestyle breaks – Allowing you to take time off for key life events.
* Free staff parking
A day in the life of…
As Head Housekeeper, you will lead the housekeeping department and play a key role in the Hotel’s management team. You will ensure consistently high standards of cleanliness, hygiene, and presentation throughout the hotel. With a proactive and innovative approach to staffing, development, and training, you will inspire your team and oversee operational efficiency to deliver an exceptional guest experience. This role requires flexibility in working hours, including weekends and holidays, to meet the operational needs of the hotel.
You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
We’re looking for a strong, hands-on leader with a passion for training and a commitment to excellence. In this role, you will:
* Lead and inspire the housekeeping team, bringing at least two years’ experience in a leadership role, ideally within a hotel or similar environment.
* Be a driving force for high standards, ensuring immaculate presentation and cleanliness across guest rooms and public areas.
* Champion training and development, coaching your team in cleaning techniques, guest service, and health & safety best practices to deliver consistent, high-quality results.
* Oversee day-to-day operations, managing room turnaround, staff rotas, stock levels, and digital housekeeping systems to maintain efficiency and service excellence.
* Take pride in attention to detail, proactively identifying maintenance issues and ensuring all areas meet brand and hygiene standards.
* Manage departmental budgets, monitor costs, and contribute to wider hotel planning and resource management.
* Support recruitment, lead performance reviews, and handle guest feedback or escalated issues professionally and promptly.
* Ensure full compliance with health, safety, and environmental policies while promoting a positive, accountable team culture.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
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