Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.
This is a full-time permanent post based at Castle House, Barracks Road, Newcastle. You will be predominantly office-based, although some home working is arranged on a rota basis depending on the demands of the service.
Main Responsibilities
You will provide core business functions in addition to working closely with Practitioner Leads, Team Managers, Family Practitioners, Professionals, and Partners. You will need full knowledge of Microsoft Office 365 and the ability to utilise the main applications. You’ll also chase workers for paperwork to ensure work is completed to the required deadlines. A part of this role involves inputting data into our database, sharing data, and helping to ensure the database is up to date and accurate through data cleansing as needed. Additionally, there is a requirement to support wider, more generic office functions to support the delivery of all business support services.
The Ideal Candidate
Working in Business Support requires teamwork, good organisational skills, and a good level of competency using IT systems. You’ll also need:
* Level II in Business Administration or an equivalent qualification
* An IT qualification equivalent to the competency level of ECDL or similar
* Good communication skills for interacting with people across the organisation and externally via phone, in person, and email
* Strong organisational skills and attention to detail for keeping data updated and working to deadlines
* A flexible approach to work, with the ability to prioritise and adapt to changing tasks
* A passion to always give the best service
We’re happy to discuss flexible working options. If you’re unsure whether your experience or skills are suitable, please contact the recruiting manager, Claire Rushton (Business Support Team Leader) at claire.rushton@staffordshire.gov.uk, for more information.
Interviews will be held on Tuesday, 1st July 2025.
Our Recruitment Process
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County Council
We are no ordinary county council:
Our Values: The core of who we are as an organisation. Just like personal values shape individual behaviour, organisational values guide how we think and act collectively. Created through colleague feedback and best practices, they are central to our People Strategy. We foster a strong community spirit, a sense of belonging, and pride in our work for Staffordshire's residents. We are ambitious and future-focused, committed to continuous improvement.
Our Benefits: We recognize our employees are central to our success. We aim to create a supportive work environment where employees can reach their full potential and maintain a healthy work-life balance. Along with your salary, staff have access to Our rewards and benefits - Careers at Staffordshire.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities employer, a Disability Confident employer, a Gold Award Armed Forces employer, and supports care leavers. We offer a guaranteed interview if your application meets the minimum criteria for the role.
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