Location: Thetford, Norfolk IP24 1BT Job type: Permanent, full-time Working Hours : 40 hours per week, Wednesday to Sunday 6am- 2.30pm Salary: £29,376.38 per annum excellent benefits Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and communities. With a professional, dedicated and friendly team of Refuse and Recycling and Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Street Cleansing Operatives to join our team of essential workers and help us make a positive difference to the environment we all live and work in. You will be the public face of Serco’s Environmental Services team in the community. As a Street Cleansing Operative you will set off on your pre-planned route, carrying out a range of activities designed to maintain clean streets in the area. Duties will include scraping away weeds, manually sweeping and shovelling silt, cleaning dog mess, removing flyposting and graffiti, emptying litter and dog bins and the removal of fly tipped waste. We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in. We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in our community. In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends. You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Street Cleansing Operatives, loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles. We are dedicated to the ongoing development and career progression of our Street Cleansing Operatives, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, HGV Class 2 Driver Training, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco. Does this sound like you? To be considered for a position within our team, you will have strong communication and interpersonal skills as well as be self-motivated with the willingness to undertake further training when required and work well within a team. A clean driving license is essential, as you will be required to drive a 3.5 Tonne to different locations throughout your day. We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and are happy in dealing with members of the public. Previous experience of working within Street Cleansing is not essential as we will provide any additional training you may need. Discover all you need to keep growing Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. Because this is a place for you Our people are integral to everything we do. That’s why our benefits are designed to put you first: • Holidays: 21 days plus bank holidays • Pension: Up to 6% contributory pension scheme • Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. • Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. • Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. • Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. • Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.