Customer Service Advisor |Tarporley (Own Transport Essential) | Up to £26,000 + Bonus + Enhanced Saturday Pay
Were recruiting for a Customer Service Advisor to join a friendly, close-knit team within a growing furniture business in Tarporley. This is a fast-paced, varied role where youll support customers across phone, email, live chat, and showroom, helping them choose products, process orders, and resolve queries while spotting sales opportunities along the way.
Key Duties
* Handle customer enquiries and provide expert product advice
* Convert enquiries into sales
* Process orders and update CRM system
* Manage deliveries and resolve customer queries/complaints
* Follow up on leads and encourage customer reviews
What Were Looking For
* Customer service or call centre experience
* Strong communication skills (phone & face-to-face)
* Comfortable handling complaints
* Basic CRM & IT skills (Excel, email, Google Drive)
* Organised, adaptable, and proactive
* Positive attitude with willingness to learn
* Any experience selling furniture is advantageous but not essential
Hours: MonThu 8:305 | Fri 85 | Every other Sat 95 (day off in week)
Benefits
1. Up to £26,000 per annum + bonus
2. Enhanced Saturday pay
3. 28 days ho...