Job Title: Bar Server
What's in it for you?
* Tronc
* 25% off all food, drink, and rooms at all RedCat Venues* (T&C’s) apply
* Great opportunities to progress within a growing company
* Financial wellbeing programme
* Employee recognition programme
* Meal deals whilst on shift
* Apprenticeship Programme
* 24hrs access to the company's training and development site
* Wellness Programme
You love the venue you work for and are passionate about providing guests with an incredible experience. You work well within your team to ensure the food and drinks served look and taste excellent, delivered with integrity and passion. You share the courteous and hospitable values of your Managers, making recommendations to guests, engaging in friendly conversation, and answering questions promptly.
You should understand the business’s commercial aspects; how promotions and recommendations can help achieve profitability and growth, and ensure all bills are accurately recorded and paid.
Maintaining a clean and tidy section, following health and safety standards, and ensuring your department is inviting and immaculate at all times are also key responsibilities.
Key Responsibilities
1. Teamwork: Collaborate effectively with colleagues and other departments to enhance customer experience.
2. Presentation and Approachability: Maintain a professional, friendly appearance and demeanor, remaining calm and courteous during busy periods.
3. Organization: Prioritize tasks efficiently while keeping your area tidy and well-presented.
4. Safety: Be aware of allergen and COVID-19 safety protocols, adhering to all health and safety procedures and licensing laws, and report any risks to management.
5. Product Knowledge: Be passionate about our offerings, from expertly garnished drinks to visually appealing table settings.
6. Stock and Cash Handling: Use EPOS systems confidently to record orders and process payments accurately.
7. Learning: Be receptive to training through online courses, reading, and on-the-job coaching to develop your skills.
At RedCat, hospitality is our personality. Join us in our journey to revitalize and generate exciting spaces across the UK, investing in our buildings, branding, and people. We value integrity, care, respect, and a passion for exceptional customer service in all our employees.
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