Deputy Local Service Manager
Reepham Road, Norwich, NR6 5LG
GBP 28,225 : GBP 29,711 per annum
37.5 hours per week
Sanctuary Supported Living is delighted to be recruiting for a Deputy Local Service Manager at our Homelessness Service at Reepham Road in Norwich.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We're a national organisation, but we're not:for:profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
No matter your job : delivering support directly or working in our offices to support our frontline teams : your work makes a difference every day.
And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Deputy Local Service Manager will include:
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Managing, recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well:run staff rotas
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Promoting best practice to ensure quality services are carried out by staff
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Ensuring effective support systems are in place and that we operate in a fully compliant way
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Supporting Local Service Manager in effectively managing the void process on any empty properties
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A good understanding of health and safety
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Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners
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Occasional travel may be a requirement of the role, therefore a full valid driving licence is desirable
Skills and experiences:
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Proven management or supervisory experience gained within a social care environment is essential
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NVQ Level 3 in Health and Social Care or equivalent
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Compassionate, understanding, and hard working with a hands:on approach to help achieve supportive outcomes
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Good written and strong communication skills
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Experience working with Mental Health
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Prior knowledge of support planning, risk assessment and safeguarding
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Previous experience working under challenging circumstances
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Confident user of IT systems
Are you ready to be your best?
Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:
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At least 25 days paid holiday, (plus public holidays)
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A pension scheme with employer contributions
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