Delivery Manager - 12 Month FTC role at KFC UK & Ireland
Join to apply for the Delivery Manager - 12 Month FTC role at KFC UK & Ireland
We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.
Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.
What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere.
All we ask is that you be you. Because that makes us, us. Sound good? Great. Let’s find out about that job.
THE TEAM
Our Tech team is a 60+ strong team of curious minds, building the digital experiences that power KFC – from app to kiosk, delivery to checkout. We work cross-functionally, move fast, and stay focused on what matters: creating smart solutions that make things better for our customers and our teams.
About the role
KFC is embarking on an exciting transformation journey over the next 12-24 months that will completely change how we process orders into our restaurants. This will see the complete change of our Point of Sale, Menu and Store Operating Systems. The Programme is complex, spanning multiple teams across the business and will be a key strategic priority for the company.
From a technology perspective we will be looking to streamline restaurant data, drive operational resilience, increase the speed and performance of our marketing retail calendar and provide better insights for the business.
We are looking for a highly skilled and adaptable technical analysts to support integration of existing systems into our new ecosystem.
What will you spend your time doing?
You will report to the Operational Tech Product Owner and work within the BYTE transformation programme. You will be expected to work in a matrix structure that sees you collaborating with Business Analysts, Developers, Network Engineers, Architects and Project Managers.
* Drive forward the integration of designated restaurant systems into the new ecosystem.
* Integration from existing restaurant systems (kitchen display screens, inventory management, restaurant management systems) into the new ecosystem.
* Validation of new menu data structure into new systems, to ensure any data flowing from the systems is checked, validated and adapted.
What we love from you:
Qualifications across the IT industry at a technical level are required, noting this can be experience working in similar fields of across similar programmes.
* Strong experience within the hospitality industry.
* Proven track record working in and delivering complex technology projects.
About you
Above all we are looking for an energetic, enthusiastic, self-starter to fit into our diverse culture and understand what needs to be done and who needs to be engaged to move things forward.
You should absolutely be able to quickly identify solutions and ways forward, including who needs to be engaged; but above all bring clarity and calmness to those around you.
* Self-starter – can you pick things up quickly and move forwards?
* Passion for technology – does it excite you?
* Want to make a difference – what’s your brand and your values?
What’s in it for you
We offer benefits that make your life that little bit easier — because we know the juggle is real.
From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we’ve created a package that supports the real you, in and out of work.
You’ll get:
* 🏠 Hybrid working from our Woking RSC (just 24 mins from London)
* 💸 Up to 11% company pension contributions
* 🎉 Fri-Yay finishes at 1pm every Friday
* 🧘 5 Live Well Days a year, just for you
* 🎯 Bonus scheme linked to company & personal performance
* 🩺 Private healthcare, Digital GP access & mental health coaching
* 👶 Enhanced parental leave and flexible return options
* 🍗 And yes — 25% off the chicken
THE ROAD TO BECOMING A REAL ONE...
* Apply (Go on... do it) – send us your CV and answer a couple of app questions.
* Intro call with our Talent Team
* Virtual call with Hiring Manager
* Virtual call with the Senior Manager
Ready?
We hope so, if you’re ready to be part of our community, now’s the time to apply.
Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology, Project Management, and Analyst
Industries
Food & Beverages, Food and Beverage Retail, and Retail
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