Job Title: Aftersales Manager Car Supermarket / Customer Service Manager
Location: Enfield (initial training in Watford for 1 month)
Salary: £45,000 £55,000 per annum + performance-related bonuses
Hours: Monday Friday, 8:00am 6:00pm + 2 Saturdays per month
Employment Type: Full-time, Permanent
About Us
We are one of the UKs busiest and fastest-growing used car supermarkets, selling over 1,000 vehicles every month across our sites. Renowned for our large stock, competitive pricing, and customer-focused approach, we are now looking for a talented Aftersales Manager / Customer Service Manager to join our leadership team in Enfield.
Our goal is simple: to deliver an aftersales experience that matches the scale and success of our sales operation efficient, professional, and focused on customer satisfaction.
The Role
As Aftersales Manager, you will take full responsibility for our service and parts departments, ensuring they operate smoothly, profitably, and with outstanding levels of customer care. This role requires a strong leader who can manage staff, resolve escalated customer cases, and drive KPIs across a busy, high-volume environment.
Key Responsibilities
1. Ove...