Finance Assistants are pivotal in managing Avants financial operations and are responsible for tasks such as reconciling insurer payments, credit control, invoicing, reporting, and providing administrative support. A significant aspect of the role involves addressing payment queries, given Avants intricate payment processes. The role demands high efficiency in updating and maintaining all systems.
Key Responsibilities
* Ensure the accurate and swift processing of supplier payments and invoices, maintaining a consistent flow of financial transactions.
* Manage incoming communications, including emails and phone calls, effectively addressing inquiries and resolving issues through collaboration with relevant departments and teams.
* Execute comprehensive credit control activities to secure the timely collection of outstanding debts.
* Diligently update and maintain customer information within databases, guaranteeing both accuracy and completeness.
* Regularly conduct account and system reconciliations to detect and correct discrepancies.
* Rigorously adhere to both client-specific and general business payment processing protocols, ensuring seamless financial operations.
* Proactively escalaten issues related to non-payment and other financial concerns to the Finance Manager.
* Address and resolve queries promptly, demonstrating a commitment to excellent service.
* Provide versatile ad-hoc support to the finance department, contributing to a wide range of tasks as needed.
Minimum Requirements
* Level 2 AAT or equivalent (preferred but not essential).
* Qualified by experience in finance.
* Motivated and wants to develop both personally and professionally.
* The ability to work autonomously.
* Confident and focused.
Knowledge, Skills And Abilities
* A can-do attitude.
* Self-driven and motivated to accomplish tasks efficiently and meet deadlines.
* Excellent team worker.
* Highly effective communicator, both face-to-face and on the phone.
* Excellent written communication skills.
* A keen eye for detail to ensure accuracy in financial transactions and data management.
* Demonstrates positivity in approaching tasks and challenges, fostering a proactive and problem-solving mindset.
* Ability to effectively communicate and resolve queries with internal and external stakeholders.
* Basic to intermediate skills in spreadsheet and word processing software.
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