Shop Manager/Receptionist– SliderCuts Studios
Part-time to Full-time | Hybrid (London) | 2-3 days at the shop + 8-14 hours remotely (flexible)
We are seeking a Shop Manager/Receptionist to join SliderCuts Studios and lead our team of barbers and receptionists. You will be responsible for overseeing the day-to-day shop operations while maintaining a positive and welcoming environment for both barbers and clients. You should be passionate about providing excellent customer service and ensuring that a positive customer experience is at the forefront of everything in the shop.
Key Responsibilities:
• Managing barbers and receptionists
• Managing stock inventory (merchandise + shop supplies)
• Ensuring the shop is clean and presentable
• Managing holiday requests and absences
• Greeting customers and assisting them with queries
• Understanding and implementing SOPs, systems, and strategies to improve the shop’s structure and efficiency
• Developing and refining clear policies and procedures for both receptionists and barbers to ensure consistency in operations
• Identifying areas for improvement in shop management and customer service and proactively implementing changes
Work Schedule:
• 2-3 days per week in the shop (on a rota basis)
• 8-14 hours remote work per week (flexible, spread across multiple days as needed)
• When in the shop, you will also fulfil the role of a receptionist alongside managerial duties
Ideal Candidate Profile:
The ideal candidate must have strong leadership skills, confidence, and the ability to communicate effectively. You should be comfortable working in a predominantly male environment and be proactive in improving shop systems, policies, and structures.
• Excellent written and verbal communication
• Strong organisational skills
• Confident decision-making and people management
• Ability to analyse business operations and implement strategies for improvement
• A proactive and solution-driven mindset
• Leadership and the ability to enforce structure
The Right Person Will Be:
• Confident and assertive
• Highly organised and proactive
• Able to think strategically and create structured workflows
• Willing to go above and beyond to ensure efficiency and improvement in the shop
Job Type:
• Expected hours: No less than 24 hours per week, up to 48 hours per week
Schedule:
• Monday to Saturday
• Sundays required in emergencies
Location:
• Hybrid SliderCuts Studios and remote in London
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Sales and Business Development
* Industries
Consumer Services
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