Job Title: Revenues Manager This senior leadership role is responsible for the strategic direction and operational delivery of a high-quality Council Tax and Business Rates (NDR) billing and recovery service. You will lead the service to maximise collection rates, ensure statutory compliance, and drive digital transformation. Key Responsibilities * Leadership & Management: Directly manage seven Team Leaders, overseeing performance, addressing poor performance, and fostering professional development. * Strategic Oversight: Implement and review legislation, policies, and procedures for Revenues; provide expert advice to senior leadership and elected members. * Financial Accountability: Maximise income through accurate tax base monitoring and effective recovery actions. Manage delegated budgets and ensure the timely completion of statutory returns. * Service Delivery: Lead annual billing cycles, year-end processes, and five-yearly Business Rates revaluations. * Operational Excellence: Use IT systems (including Office 365) to improve productivity, secure data, and eliminate service duplication. * Deputising: Act as the primary specialist for Revenues issues and deputise for the Assistant Director as required. Requirements * Management Experience: Essential experience leading teams (minimum 7 direct reports) and a proven track record of managing poor perfo...